Lead Outlet Staff

Root Bright Nusantara · 📍 Bontang, Kalimantan Timur · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 12.000.000 – Rp 20.000.000 per month
Root Bright Nusantara is seeking a dynamic and experienced Lead Outlet Staff to join our team in Bontang, Kalimantan Timur. This role offers an exciting opportunity to lead and manage our outlet operations, ensuring high levels of customer satisfaction and sales performance. The ideal candidate will have a strong background in retail management and a passion for delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

Oversee daily operations of the outlet, ensuring smooth and efficient service delivery.,Manage and motivate a team of outlet staff to achieve sales targets and maintain high service standards.,Implement and enforce company policies and procedures to ensure compliance and consistency.,Monitor inventory levels and coordinate restocking to prevent shortages and overstocking.,Train and develop new staff, providing ongoing support and mentorship.,Conduct regular performance reviews and provide constructive feedback to team members.,Ensure the outlet is clean, organized, and visually appealing to enhance the customer experience.,Handle customer complaints and resolve issues promptly to maintain customer satisfaction.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 3 years of experience in retail management, preferably in a similar role.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in using retail management software and POS systems.,Ability to work well under pressure and meet tight deadlines.,Knowledge of Indonesian retail market and consumer behavior.,Familiarity with health and safety regulations in the retail environment.

🛠️ Keahlian

Retail managementTeam leadershipCustomer serviceInventory managementSales performance monitoringConflict resolutionTraining and developmentHealth and safety compliance
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